Privacy Policy

Data Controller

David Aldous

Collected Personal Data

Before or when arriving for your appointment we will ask you to complete a client consultation form.  We require the below personal details from you and have given a legal reason why we need these:

1.  Your full name – So we can address you in the practice and ensure all communication is with the correct person.

2.  Age Band but not necessarily the date of birth, to enable us to treat you accordingly, and to avoid confusion of identical names at the same address.

3. Address – To aid the emergency services in case of an emergency whilst at the practice.  If any of your loved ones contact us to send you a gift voucher.

4. Email address if you have chosen to share with us – to send you invoices of any services you have received.

5. Medical history including operations, diseases, disorders – Medical history is crucial to allow us to perform our treatments safely and adhere to the terms of our insurance.

6. Allergies – To ensure nothing we use during a treatment or around you at the practice can cause you harm, irritation or any other complications and to adhere to the terms of our insurance..

7. Medication – Some medication can be a contraindication to treatment or react with products we use or certain treatments.  It is essential we know details to protect you the client and adhere to our insurance terms.

8. Treatment history – This is so the therapist can see what and how the therapist carried out any previous treatment on you to ensure results are consistent and thorough and consistent to all staff.

9. Your Consent –  We require you to read and sign a paragraph that allows us to obtain this information lawfully from you and legally store it in accordance with GDPR.

10. Your Contact preferences. If you do not want to receive our promotions and offers on Facebook or other networks then you simply block or remove us from your friends list or subscription to DJA remedial Massage.  We do not send e-mails or contact you with promotional offers other than on social media.

11. Your signature – To prove it was you that was present in the practice and that you answered all of the above to the best of your knowledge and honestly.  That you agree to DJA Remedial Massage holding your data on our database and on paper form in our secure locked filing cabinets.

Purpose of collecting data

To safely and effectively provide you with appropriate treatment during your appointment and for any follow up future bookings.